Good to know
Delivery & service terms
This is a digital video production service; no physical goods are shipped. The £99 GBP package covers the single clip and specifications listed above. Additional formats or changes to the agreed scope are quoted separately before work begins. No subscription is required. Any applicable taxes and the total payable are confirmed before payment. Your bank may apply currency conversion fees.
Timing is agreed before payment. The two-hour production window begins when the confirmed brief, usable assets, and payment are all received. The service does not include posting, paid advertising, or any promise of views, sales, or launch ranking. You retain ownership of the assets you supply. Use of third-party assets remains subject to their rights and licences.
Cancellations, corrections & refunds
Email the contact address above with your order details as soon as you need to cancel or report an issue. If work has not begun, you may cancel for a full refund. If work has begun, cancellation and any refund will be assessed against work completed and your applicable consumer rights. If the delivered file does not match the agreed brief, contact me so I can address the issue. Nothing in these terms excludes rights or remedies that cannot be excluded under applicable consumer law, including Australian Consumer Law.
Privacy
This website has no enquiry form, advertising trackers, or analytics scripts. If you email me, I use your contact details, brief, and supplied files to respond, provide the service, and maintain necessary business records. Please do not send passwords, payment-card details, or sensitive personal information in your brief.
The hosting provider, Cloudflare, may process technical request information to serve and protect the site. Email and any payment provider process information under their own privacy terms. Information is kept as needed to deliver the service and meet legal obligations. For privacy questions or requests concerning your information, email georgemavridis321@gmail.com.